Jamboshop is a new e-commerce platform that will change how you shop.
I talked to the Marketing Manager, Yahya Gondosio about the new e-platform in Kenya and 4 things stood out for me; Jamboshop will be focusing on better delivery time, high quality of products, competitive pricing and collection points for goods.
I was also keen to find out how vendors sign up as well as complaints we’ve had about online shopping sites.
SPREADZONE: What advantage does Jamboshop have over others?
The idea behind online shopping is to fix customer pain-points like timely and safe delivery of items. Compared to other existing platforms, we do same-day delivery for orders placed before noon within Nairobi, while it takes us 24-78 hours to deliver orders placed after noon all over the country.
In terms of pricing we offer the most competitive prices in the market.
SPREADZONE: Are there products that have seen more uptake than others?
Electronics and mobile phones are some of the quick-selling items on Jamboshop. While other items sell fairly well too, these two are the most-on-demand items on Jamboshop.
SPREADZONE: How easy is it for merchants to sign up?
Every merchant/vendor that signs up on Jamboshop is given a seller centre that acts as their own shop. It only takes a few minutes for a merchant to sign up and have a store ready on Jamboshop.
SPREADZONE: Kenyan customers have over time complained about products being delivered that are not consistent with what’s on e-commerce sites. How is Jamboshop tackling that?
We have very strict quality assurance standards on Jamboshop, what you see is what you get. We therefore ensure all the products listed on our platform meet consumer’s expectations.
SPREADZONE: How long does delivery of items take?
As I mentioned above, our delivery any order placed before noon within Nairobi shall be delivered on the same-day while for other orders it takes us between 24 to 72 hours to deliver, and this includes orders countrywide delivery.
SPREADZONE: Are there collection points where people can go for the items in case they don’t want to incur delivery costs?
Customer’s who do not want to incur delivery cost can always pick the items from the Jamboshop Hub. We are located in Westlands, 5th Floor, Kaka House, along Maua Close.
SPREADZONE: What is the ultimate goal of Jamboshop in Kenya?
We are aiming to be the leading destination when it comes to online shopping. That’s why we are giving to much emphasis on product quality, delivery and the pricing.